PERSONALISED ITEMS ARE NON-REFUNDABLE 

Please contact us asap to amend your order if required; we will try to rectify this. 

Terms and conditions of sale of Mia Grace Childrenswear

Definitions of the conditions

“Buyer” means the individual or organisation who buys or agrees to buy the Goods from the Seller.

“Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

“Contract” means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions. 

“Goods” means the goods that the Buyer agrees to buy from the Seller

“Seller” means Mia Grace Childrenswear operating as (my website) 

“Terms and Conditions” means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;

 “Website” means (my website) 

Terms of the service

Conditions to Mia Grace Childrenswear 

Nothing in the Terms and Conditions stated will affect the Buyer’s statutory rights as a Consumer.

The Terms and Conditions will apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

Any complaints should be addressed to the Seller’s email miagracechildrenswear@gmail.com 

Order Process 

All orders for products on the website shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

When making an order through the website, especially if personalised please ensure that the names for personalisation are correct as we do not accept refunds. 

Pricing for product and payment 

The price of the Goods shall be that are stipulated on the Website. The price is INCLUSIVE of VAT. The price excludes delivery charges.

The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

Right of sale 

The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

The Seller reserves the right to withdraw any Goods from the Website at any time.

The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

The seller takes no responsibility from third party’s and is at the buyer discretion once purchased. E.g the use of buttons on nightwear or loungewear. 

Delivery information 

Goods supplied within the UK will normally be delivered within 10 to 14 working days of acceptance of orders if the items are in stock, if they are not in stock this will be in the website section as a pre order. The items will be delivered 48 hours through Evri. We do not obtain delivery outside the UK at this time. We work on a turnaround of 7 to 10 days, if we have the items in stock, if we do not, we will contact you directly. 

Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Risk in the Goods shall pass to the Buyer upon delivery of the Goods, or where the Buyer fails to take delivery at the agreed time, at the time delivery was attempted.

Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.

Returns and Cancelation policy 

The Buyer may cancel the order for any reason up to 3 days before this is to be embroider, after this time, no refund will be issued. 

Where a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Seller within 7 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.

Limitations 

Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees.

Waivers 

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

Changes to terms and conditions  

LOST ITEMS – It is important to note the following: we do not take any responsibility for lost mail when our courier has provided us with sufficient evidence of delivery in the form of a signature or GPS Evidence this has been delivered to the correct address. We use Evri fully tracked service which is full trackable throughout the journey.

 Please be aware that if you claim none delivery despite our courier recording your delivery as successful we will not automatically refund or replace the items.

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